Terms of Use

Last Updated: September 15, 2026

Welcome to the website of XLR8 Fitness and Counseling (“XLR8,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.

These Terms apply to your use of the XLR8 website and its content. Separate agreements, policies, and consent documents may apply if you become a client or participate in an XLR8 program.

Website Information Is Not Mental Health or Medical Advice

The information provided on this website is for general educational and informational purposes only. Website content is not intended to diagnose, treat, cure, or prevent any medical or mental health condition and should not be considered a substitute for individualized care from a qualified healthcare professional.

Information on this website should not be used to make decisions about your mental health, medical care, medications, or treatment without consulting an appropriately qualified professional.

No Therapist-Client Relationship

Visiting this website, reading its content, submitting a contact form, sending an email, or otherwise contacting XLR8 through the website does not establish a therapist-client relationship.

A therapist-client relationship is established only after XLR8 and the prospective client have completed the appropriate intake and consent process and the clinician has agreed to provide services.

Submitting an appointment request does not guarantee acceptance as a client or availability of services.

Emergencies and Crisis Situations

This website and its contact forms are not intended for emergencies or crisis situations.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department.

If you are experiencing a suicidal, mental health, or substance-use crisis in the United States, you can call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Do not rely on website forms, email, voicemail, or other non-emergency communications with XLR8 for urgent assistance. These communications may not be reviewed immediately.

Mental Health Services

Information about therapy, EMDR, trauma treatment, fitness programming, or other services on this website is provided for general informational purposes.

Treatment recommendations and services are individualized based on factors that may include a client's needs, goals, clinical circumstances, clinician judgment, and the scope of services XLR8 is legally and professionally permitted to provide.

No particular therapeutic approach, fitness program, or other service is appropriate for every individual.

Fitness and Physical Wellness Information

XLR8's approach recognizes the relationship between mental and physical health and may incorporate fitness, movement, or physical wellness into individualized programming when appropriate.

Information about exercise, fitness, physical wellness, nutrition, or related subjects provided on this website is educational in nature and is not a substitute for individualized medical advice.

Individuals should consult an appropriate healthcare professional before beginning or substantially changing an exercise or physical wellness program when medical clearance or individualized guidance is appropriate.

Participation in any XLR8 fitness or wellness program may be subject to additional agreements, informed consent documents, eligibility requirements, or policies.

Results Are Not Guaranteed

Mental health treatment, fitness programming, and wellness services affect individuals differently.

Examples, research, testimonials, statistics, or descriptions of potential benefits appearing on this website do not constitute a promise or guarantee of any particular result.

XLR8 does not guarantee that any particular service, therapeutic approach, fitness program, or combination of services will produce a specific mental health, physical health, relationship, performance, or other outcome.

Telehealth and Geographic Availability

XLR8 may provide telehealth services when clinically appropriate and legally permitted.

The availability of virtual mental health services may depend on factors including the client's physical location at the time services are provided, clinician licensure or other authorization, applicable laws and regulations, insurance requirements, and clinical appropriateness.

The availability of online services described on this website should not be interpreted as a representation that XLR8 clinicians may provide clinical services in every state or jurisdiction.

Insurance and Payment Information

Information regarding insurance participation, coverage, benefits, pricing, or payment options is provided for general informational purposes and may change.

Acceptance of an insurance plan does not guarantee that a particular service will be covered by your plan. Insurance benefits, deductibles, copayments, coinsurance, authorization requirements, and other coverage terms are determined by the applicable insurance plan.

Clients are responsible for understanding their insurance benefits and for amounts owed under their individual coverage or payment arrangements.

Website Communications and Privacy

Please use discretion when submitting information through website forms, email, or other electronic communications.

No internet-based method of communication can be guaranteed to be completely secure. General website forms should not be used to transmit detailed or highly sensitive health information unless specifically designated for that purpose.

Information collected through this website is handled in accordance with our Privacy Policy. Protected health information associated with healthcare services may also be subject to XLR8's Notice of Privacy Practices and applicable law.

Accuracy of Website Information

XLR8 makes reasonable efforts to keep information on this website accurate and current. However, services, clinician availability, locations, insurance participation, fees, programs, and other information may change.

We do not guarantee that all website information will always be complete, current, or free from errors.

If you have questions about current services, availability, insurance participation, or fees, please contact XLR8 directly.

Third-Party Websites and Services

This website may contain links to or integrations with third-party websites and services, including scheduling, payment, insurance, social media, or other external platforms.

XLR8 does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Accessing a third-party website or service is subject to that provider's own terms and privacy practices.

Intellectual Property

Unless otherwise indicated, the text, graphics, branding, logos, photographs, design elements, and other original content appearing on this website are owned by or licensed to XLR8 Fitness and Counseling and are protected by applicable intellectual property laws.

Website content may be viewed and used for personal, noncommercial informational purposes. It may not be copied, reproduced, republished, distributed, sold, or used commercially without permission from the applicable rights holder, except as permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, XLR8 Fitness and Counseling and its owners, clinicians, employees, contractors, and representatives will not be liable for damages arising solely from reliance on general informational content provided through this website or from the inability to access or use the website.

Nothing in these Terms is intended to waive, restrict, or exclude rights or liabilities that cannot legally be waived, restricted, or excluded.

Changes to These Terms

XLR8 may update these Terms of Use periodically to reflect changes to the website, services, business practices, or applicable requirements.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website following an update constitutes acceptance of the revised Terms.

Governing Law

These Terms of Use are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where applicable federal law provides otherwise.

Contact XLR8

Questions about these Terms of Use may be directed to:

XLR8 Fitness and Counseling
201 E 5900 S #104

Murray, UT 84107

Phone: 801-316-8245
Email: nathanpond@xlr8therapy.com