Privacy policy.

XLR8 Fitness and Counseling (“XLR8,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how information may be collected, used, and protected when you visit the XLR8 Fitness and Counseling website or contact us through the website.

Information We Collect

We may collect information that you voluntarily provide through our website, such as when you submit a contact form, request an appointment, ask a question, or otherwise communicate with XLR8.

This information may include your:

  • Name

  • Email address

  • Telephone number

  • Information included in a message or inquiry

  • Insurance information, if voluntarily submitted through an appropriate form

  • Other information you choose to provide

Please avoid including detailed medical, mental health, or other sensitive information in general website contact forms unless the form is specifically identified as a secure method for submitting that information.

Our website and its service providers may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, referring pages, and general website usage information.

How We Use Information

Information collected through the website may be used to:

  • Respond to questions and appointment requests

  • Communicate with prospective and current clients

  • Provide information about XLR8 services and programs

  • Verify insurance or payment information when requested and appropriate

  • Operate, maintain, and improve the website

  • Understand how visitors use the website

  • Protect the security and integrity of our website

  • Comply with applicable legal and regulatory requirements

We do not sell personal information to third parties.

Health Information and HIPAA

Information you provide through a general website inquiry does not necessarily become part of a clinical record or establish a therapist-client relationship.

Once you become a client of XLR8 Fitness and Counseling, certain health information may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.

XLR8's use and disclosure of protected health information in connection with treatment and healthcare services is governed by its Notice of Privacy Practices, where applicable.

This website Privacy Policy is separate from XLR8's Notice of Privacy Practices.

Website Forms and Electronic Communications

Internet communications are not always completely secure. Although XLR8 takes reasonable measures to protect information, no website, email system, or electronic transmission can be guaranteed to be completely secure.

General website forms and email should not be used for emergencies or to communicate urgent or highly sensitive clinical information.

Submitting a website inquiry does not establish a therapist-client relationship.

Cookies and Website Analytics

Our website or services used to operate it may use cookies and similar technologies to support website functionality, understand website traffic, and improve the visitor experience.

Depending on the services enabled on this website, third-party providers may collect limited information about your interaction with the site according to their own privacy practices.

You may be able to limit or disable cookies through your browser settings. Doing so may affect certain website functionality.

Third-Party Services and Links

The XLR8 website may contain links to third-party websites or use services provided by third parties, such as scheduling, payment, insurance, analytics, or other technology providers.

XLR8 is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any third-party service they use.

Information Security

XLR8 takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Children's Privacy

This website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian where such consent is required by law.

Parents or guardians who believe a child has provided personal information through the website without appropriate authorization may contact XLR8 to request assistance.

Your Privacy Choices

You may contact XLR8 to ask questions about personal information you have submitted through the website or to request that information be corrected or deleted when applicable and legally permissible.

Certain information may need to be retained to comply with healthcare, billing, legal, professional, or regulatory obligations.

Changes to This Privacy Policy

XLR8 may update this Privacy Policy periodically to reflect changes in its website, services, technology, or legal obligations.

The updated policy will be posted on this page with a revised “Last Updated” date.

Contact XLR8

If you have questions about this Privacy Policy or XLR8's privacy practices, please contact:

XLR8 Fitness and Counseling
201 E 5900 S #104

Murray, UT 84107

Email: nathanpond@xlr8therapy.com
Phone: 801-316-8245